Privacy Policy

Last updated: March 29, 2026

At Snafylno, we are committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

Account Information: When you create an account, we collect your email address, username, and password. You may also provide optional profile information such as a display name, avatar, and bio.
Transaction Data: We record details of contributions, deposits, and withdrawals you make through the platform, including amounts, currencies, timestamps, and payment methods.
Usage Data: We automatically collect information about how you interact with our platform, including pages visited, features used, and time spent on the service.
Device Information: We collect device type, operating system, browser type, IP address, and unique device identifiers when you access our platform.

2. How We Use Your Information

To provide, maintain, and improve our platform and services.
To process transactions, manage your wallet, and facilitate contributions to streamers.
To send you important service updates, security alerts, and account notifications.
To detect, prevent, and address fraud, abuse, and security issues.
To comply with legal obligations and enforce our Terms of Service.

3. Information Sharing

Public Profile: Your username, avatar, and bio are visible to other users. Your contribution activity may be visible to streamers you support.
Service Providers: We share information with trusted third-party service providers who assist in operating our platform, processing payments, and analyzing usage.
Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, safety, and property of Snafylno, our users, or others.
We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, secure authentication mechanisms, and regular security audits.
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We encourage you to use strong, unique passwords and enable available security features.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Transaction records are maintained as required for financial reporting and compliance purposes.
You may request deletion of your account and associated data by contacting our support team. Certain information may be retained as required by law.

6. Your Rights

Access and Portability: You can access and download your personal data through your account settings.
Correction: You can update your profile information at any time through your account settings.
Deletion: You can request deletion of your account and personal data by contacting support.
Opt-Out: You can opt out of non-essential communications through your notification preferences.

7. Cookies and Tracking

We use essential cookies to maintain your session and remember your preferences (such as theme settings). We do not use third-party advertising cookies.
You can control cookie settings through your browser, though disabling essential cookies may affect platform functionality.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the platform or via email. Your continued use of Snafylno after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, please contact our support team.